TERMS & CONDITIONS
These Terms and Conditions were last updated on 01 January 2026.
0. Nature of the Competitions and legal position
0.1 Prize competitions of skill. The Competitions offered by the Promoter on the Website are prize competitions in which success depends, at least in part, on the exercise of skill, judgment or knowledge on the part of the Entrant. The Competitions are not lotteries. The Competitions are structured to fall within section 14 of the Gambling Act 2005 (UK) and, in particular, to satisfy the test in section 14(5) of that Act, such that they are not treated as relying wholly on chance.
0.2 Free entry route of equivalent standing. A free route of entry to every Competition is available in accordance with clause 16. The free entry route operates in parallel with the paid entry route: entries submitted via the free route are treated in exactly the same way as paid entries, are entered into the same draw or allocation process, have the same chance of being selected as a winner, and are eligible for the same Prizes. The availability of the free entry route is publicised as prominently as the paid route. The Promoter does not distinguish between paid Entries and free Entries in the allocation of any Prize. The free route meets the conditions in Schedule 2 to the Gambling Act 2005.
0.3 No payment for chance. No part of any Entry fee paid by an Entrant is charged as consideration for the opportunity to win a Prize or for the allocation of any Prize. Entry fees are paid in respect of participation in the relevant Competition only. Entrants who use the free entry route under clause 16 pay nothing to participate, and their Entries are treated equally to paid Entries. No In-Platform Token of any kind (as defined in clause 8.6) constitutes consideration, payment, a stake or a wager.
0.4 Games are reveal mechanics only. Any Games made available through the Website (including, by way of example, roulette-style reveal games and scratch-card style reveal games) are visual reveal mechanics only, as further described in clause 6. Games are not separate lotteries, prize draws, games of chance or gambling products in their own right. The outcome of a Game is the revelation of a pre-allocated ticket status only. Playing a Game, or the manner in which a Game is played, has no effect on whether a ticket is a winning or non-winning ticket.
0.5 Not gambling. The Competitions do not involve gambling, wagering, betting, gaming or a lottery for the purposes of the Gambling Act 2005 or any equivalent gambling, gaming or lottery legislation applicable in an Eligibility Territory. Entrants do not risk money or money’s worth on an uncertain outcome. No Entry is a bet, stake or wager.
0.6 Eligibility by residency. The Competitions are offered only to, and may only be entered by, persons who are resident in, and physically located in, an Eligibility Territory at the time of Entry, as set out in clause 4.2.
1. Definitions
In these Terms and Conditions, unless the context otherwise requires:
“Competitions” means the skill-based prize Competitions operated by or on behalf of the Promoter through the website ooosch.com (the ‘Website’), under which participants are offered the opportunity to win prizes in accordance with the specific rules, terms and conditions applicable to each such competition.
“Promoter” means OG Media & Management Limited (company registration number 641692, incorporated in the Republic of Ireland), being the sole promoter, seller and contractual principal in respect of all Competitions made available on or through the Website. All contracts for the purchase of entries into Competitions are made directly between the Entrant and the Promoter. The Disclosed Agent (defined below) has no authority to sell entries as principal, to incur liabilities on behalf of the Promoter beyond those expressly set out in these Terms and Conditions, or to vary these Terms and Conditions in any respect.
“Disclosed Agent” means Ooosch Giveaways Limited (company registration number NI677339, incorporated in Northern Ireland), acting solely as the Promoter’s disclosed agent in the United Kingdom and the Republic of Ireland. The Disclosed Agent acts for and on behalf of, and in the name of, the Promoter in connection with the promotion, marketing, customer-facing administration, customer support, collection of payments on behalf of the Promoter, and facilitation of entries relating to the Competitions. The Disclosed Agent does not sell raffle entries or competition tickets as principal; all such sales are made by the Promoter. Any payments collected by the Disclosed Agent from Entrants in respect of entry fees are collected by the Disclosed Agent solely as agent on behalf of and for the account of the Promoter. By entering a Competition or participating in a Game, Entrants acknowledge and accept that they are contracting with the Promoter, and that the Disclosed Agent acts only in its capacity as disclosed agent of the Promoter.
“Entrant” or “Entrants” means any individual who enters or participates in a Competition through the Website, whether by purchasing an entry, being assigned a ticket, getting a ticket, or otherwise taking part in accordance with these Terms and Conditions.
“Games” means the game-based reveal mechanisms made available through the Website in connection with, and as part of, the Competitions, through which participants are shown or assigned the ticket(s) they hold in relation to an underlying Competition. Examples of Games include roulette-style reveal games, scratch-card style reveal games. For the avoidance of doubt: (i) Games do not constitute separate standalone promotions, prize draws or games of chance in their own right; (ii) Games are purely ticket-reveal or ticket-assignment mechanics and do not determine, influence or alter the outcome of any Competition; (iii) a ticket’s status as a winning or non-winning ticket is fixed and pre-allocated at the point of ticket purchase or free entry allocation, prior to and independently of any Game being played; and (iv) playing a Game, or the manner in which a Game is played, has no bearing whatsoever on whether a ticket is a winning or non-winning ticket. The outcome of any Game display is therefore the revelation of a pre-determined ticket status only.
2. Agency Notice — Promoter and Disclosed Agent
2.1 Identity of the Promoter: All Competitions offered through the Website are promoted, operated and sold by OG Media & Management Limited (the “Promoter”) as principal. The Promoter is the counterparty to every contract formed upon an Entrant purchasing an entry or otherwise participating in a Competition. The Promoter is solely responsible for the operation of the Competitions, the award of Prizes, and compliance with applicable law in connection therewith.
2.2 Role of the Disclosed Agent: Ooosch Giveaways Limited (the “Disclosed Agent”) acts solely as the Promoter’s disclosed agent in the United Kingdom and the Republic of Ireland. The Disclosed Agent is expressly authorised by the Promoter to promote and market the Competitions, to provide customer-facing services on behalf of the Promoter, and to collect entry payments from Entrants as agent and for the account of the Promoter. The Disclosed Agent does not sell entries as principal. All entry payments collected by the Disclosed Agent are received on behalf of and in trust for the Promoter, and the net balance (after deduction of the Disclosed Agent’s agreed service fee) is remitted to the Promoter.
2.3 Consumer Acknowledgement: By participating in any Competition, each Entrant expressly acknowledges and agrees that: (a) they are entering into a contract with the Promoter, and not with the Disclosed Agent; (b) the Disclosed Agent acts in the capacity of disclosed agent only and shall incur no personal liability to Entrants in respect of the Competitions, except to the extent that applicable consumer protection law prevents such exclusion; and (c) any rights of the Entrant arising from these Terms and Conditions are exercisable against the Promoter.
2.4 Customer-Facing Materials: All customer-facing materials, including the Website, confirmation emails, branding and any other communications that reference or display the involvement of Ooosch Giveaways Limited, are published and distributed by that entity solely in its capacity as Disclosed Agent of the Promoter. References to “Ooosch” in any customer-facing context shall be construed accordingly.
3. Qualifying Persons
3.1 Eligibility Criteria: The Competitions are open to individuals who are at least eighteen (18) years of age and who have reached the age of majority in their jurisdiction of residence at the time of Entry. Notwithstanding the foregoing, the following individuals are not eligible to participate: employees, consultants, officers, directors, and shareholders of the Promoter and the Disclosed Agent, any of their affiliate entities, or their immediate family members (spouse, parent, child, sibling, and their respective spouses, regardless of where they live), or any person residing in the same households of such individuals, whether or not related. Participation constitutes Entrant’s full and unconditional agreement to these Terms and Conditions and to the Promoter’s decisions, which are final and binding in all matters related to the Competitions.
3.2 Right to Terminate Account: The Promoter reserves the unilateral right to suspend or terminate the account of any customer without notice if, in the Promoter's sole and absolute discretion, the customer engages in conduct which the Promoter deems to be improper, unfair, or otherwise adverse to the operation of the Competition or is in any way detrimental to other customers, staff, or the Promoter. Such conduct includes, but is not limited to, fraudulent account activity, abusive behaviour towards other customers or staff, or any misrepresentation about the customer's identity. The Promoter's decision in respect of all matters to do with the Competition will be final and no correspondence will be entered into
3.3 Right to Deny Participation: The Promoter retains the sole and absolute discretion to deny any Entrant participation in the Competitions without notice or explanation.
4. Legal Undertaking
4.1 Acceptance of Terms: Participation in any Competition by any Entrant constitutes an affirmative acknowledgment of legal capacity and signifies a binding acceptance of these Terms and Conditions, including any additional stipulations outlined in associated promotional materials. By entering a Competition, you warrant that you have reviewed, comprehended, and agreed to be legally bound by these documents.
4.2 Governing Law, Jurisdiction and Eligibility Territories. (a) These Terms and Conditions, and any non-contractual obligations arising out of or in connection with them, are governed by the laws of England and Wales. (b) The Competitions are offered only to, and may only be entered by, persons who are resident in, and physically located in, England, Wales, Scotland, Northern Ireland or the Republic of Ireland (together, the "Eligibility Territories") at the time of Entry. The Promoter reserves the right to verify residency and to refuse or invalidate any Entry where the Entrant is not resident in an Eligibility Territory. (c) Any Entry that is received from, or submitted by, a person who is not resident in an Eligibility Territory is void, and any purported payment made in respect of such Entry confers no right to participate in any Competition and no right to any Prize. (d) Where an Entrant is acting as a consumer, nothing in these Terms and Conditions excludes, restricts or modifies any right that the Entrant has under consumer law applicable in the Entrant’s place of habitual residence where such right cannot lawfully be excluded, restricted or modified. Where the Entrant is a consumer resident in the Republic of Ireland, the mandatory provisions of Irish consumer law apply for the Entrant’s benefit, and the Entrant may bring proceedings in the courts of the Republic of Ireland. Where the Entrant is a consumer resident in the United Kingdom, the Entrant may bring proceedings in the courts of the part of the United Kingdom where the Entrant is habitually resident.
By participating in these Competitions, Entrants agree that any and all disputes, claims, and causes of action arising out of or connected with the Competitions shall be resolved individually.
4.3 International Compliance: Entrants entering Competitions via the Website affirm their understanding and compliance with their local jurisdiction's laws concerning Competition Entry. Entrants are solely responsible for ensuring that their participation is not in violation of any applicable laws in their country of residence. The Promoter disclaims all liability for any illegal Entry of an Entrant. In the event of uncertainty or potential infringement of local laws, Entrants should exit the Website and consult appropriate local authorities before proceeding.
5. Competition Entry
5.1 Entry via Website: Competitions may be accessed and entered via the Website. The Promoter may conduct several Competitions concurrently, each with its own designated Prize.
5.2 Competition Availability and Pricing: The availability and pricing of Competitions are subject to the Promoter’s discretion and shall be specified at the point of sale on the Website.
5.3 Ooosch Account Registration: To participate in a Competition, Entrants are required to register an account with the Promoter. Account registration can be completed online by providing an email address.
5.4 Online Entry Process: Entrants must adhere to the following steps when entering a Competition online via the Website: (a) Select the desired Competition and, upon deciding to enter, provide contact and payment information to purchase Entry(s); ensuring accuracy and agreement to the Competition terms and conditions as evidenced by ticking the corresponding declaration. (b) Upon payment clearance, the Promoter will confirm the Entrant's participation in the Competition via email. Note: Entry into the Competition is only secured upon email confirmation of the Entry(s) order from the Promoter.
5.5 Definition of Entry: Within the scope of these terms and conditions, an Entry (‘Entry, ‘Entries’) refers to a formal submission by an individual, known as an Entrant, to participate in a Competition hosted by the Promoter. This submission typically requires the Entrant to complete specific actions as set out by the Competition's rules, which may include providing personal information, answering a question, performing a task, or making a payment where applicable. Each Entry is associated with a unique identifier, ensuring the Entrant is included in the draw for the Competition's Prize. An Entry must comply with all Competition guidelines and is subject to verification and acceptance by the Promoter. An Entry is valid only if it meets all the requirements stipulated by the Promoter for the specific Competition.
5.6 Entry Disqualification: The Promoter retains the right to refuse or invalidate any Entry that is incomplete or non-compliant with these terms and conditions, should the Promoter have reasonable cause to believe an infringement has occurred.
5.7 Ownership of Entries Payments: Subject to applicable laws, all Entries payment submitted become the property of the Promoter and are non-refundable.
5.8 Entry Limitations: Entrants may submit Entries up to the maximum number delineated on the respective Competition page.
5.9 Competition Closure: A Competition officially concludes when the final Entry number is allocated. Subsequent Entries shall not be permitted.
5.10 Account Requirement for Entry: Entrants must establish an account with the Promoter, providing a valid email address, prior to entering any Competition.
5.11 Single Account Policy: The Promoter mandates that each individual may establish and operate solely one (1) Ooosch.com account. This policy ensures equitable Competition participation. Entries submitted from multiple accounts associated with a single user for a given Competition will be declared null and void, and any accompanying payments will be retained by the Promoter.
6. Games — Nature, Mechanics and Pre-Determined Outcomes
6.1 Nature of Games: The Website makes available certain Games (including, by way of example, roulette-style reveal games and scratch-card style reveal games) in connection with the Competitions. Entrants should note the following fundamental characteristics of Games before participating:
6.2 Reveal Mechanics Only: Games are purely visual reveal mechanisms. They are the means by which an Entrant is shown the status of a ticket they already hold in an underlying Competition. Games do not in themselves constitute a form of gambling, a game of chance, a prize draw or a standalone competition.
6.3 Pre-Determined Ticket Outcomes: The outcome associated with each ticket (i.e. whether it is a winning or non-winning ticket for the purposes of an instant-win Competition) is determined and fixed at the point at which the ticket is purchased by, or allocated to, the Entrant. This determination is made prior to, and wholly independently of, any Game being accessed or played by the Entrant.
6.4 Games Do Not Influence Outcomes: The visual presentation of a Game (including any animation, spinning mechanism, roulette wheel display, or scratch-card graphic) has no effect on, and does not in any way determine, influence, alter or interact with, the outcome assigned to a ticket. Whether an Entrant chooses to play a Game or not, and regardless of how any Game animation or interaction unfolds, the ticket outcome remains the same as that assigned at the point of purchase or allocation.
6.5 Entrant Acknowledgement: By participating in any Game, each Entrant acknowledges and agrees that: (a) they understand that the Game is a reveal mechanism only; (b) the outcome of their ticket was determined prior to the Game being played; (c) the Game display does not and cannot change the result; and (d) no skill, strategy or interaction on the part of the Entrant during the Game can affect the ticket outcome.
7. Promotion Periods
Each Competition shall be conducted within a predefined duration. Entrants are advised to consult the specific details of each Competition, as provided on the Website, for information regarding the commencement and conclusion times and dates.
8. Competition Judgement
8.1 For the purposes of these Competitions, a winner (‘Winner’, ‘Winners’) is defined as the Entrant whose Entry is randomly selected by the Promoter's random number generator mechanism from among all eligible Entries received. The selection is subject to verification against the rules and regulations of the Competition as detailed herein. The outcome is determined solely by the randomness of the draw, within the constraints of a minimum of fifty (50) and a maximum of one million (1,000,000) potential selections, corresponding to the number of Entries. This process ensures that each Entrant has a fair and equal chance of winning the stipulated Prize for the Competition, in accordance with the principles of chance and the specific rules set forth for each Competition. The selection process is conducted transparently and is open to public viewing via live stream on the Promoter's official social media channels (‘Live Draw’).
8.2 In accordance with the adjudication methodology inherent to the Competitions, it is established that a single Winner shall be declared for each individual Competition. This is subject to express provisions to the contrary, should an alternative arrangement be explicitly outlined in the specific Competition’s descriptive literature.
8.3 The Promoter shall endeavour to notify the Winner through contact methods such as telephone and email, as provided by the Entrant at the moment of Entry or as updated thereafter in the Promoter’s secure database. It is incumbent upon the Entrant to ensure the accuracy and current status of such contact information. The Promoter disclaims any liability for unsuccessful contact attempts should the Entrant provide incorrect or outdated details. It is the Entrant's responsibility to verify that their contact information is recorded accurately within the Promoter's systems.
8.4 In circumstances where the Promoter cannot establish contact with a Winner within five (5) calendar days subsequent to the termination of a Competition, or if the Winner does not execute an affirmative acceptance of the Prize, or if the Winner is rendered ineligible or disqualified due to a breach of these terms and conditions, said Winner will thereby forfeit any entitlement to the Prize. Consequently, the Prize is considered as voluntarily forfeited by the Winner, all rights to the Prize shall revert to the Promoter, retaining full possession and ownership of the Prize.
8.5 Early Closure of Competitions: Should the Promoter opt to conclude a Competition prior to the designated end date, a Winner shall be selected based on valid and eligible Entries submitted before the early closure. Notwithstanding, the Promoter maintains the prerogative, at its absolute discretion, to terminate a Competition early without determining a Winner. In such instances, the Promoter commits to providing all affected Entrants with a Credit, which may be used to participate in future Competitions. Furthermore, the Promoter reserves the exclusive right to extend the closing date of any Competition as it sees fit.
8.6 Nature of Credits, Ooosch Points and other in-Platform Tokens.
(a) Credits issued under clause 8.5, together with Ooosch Points, experience points, reward points, tokens, or any other virtual item of any kind that the Promoter or any Ooosch Group company may from time to time issue or credit to an Entrant’s account in connection with the Website, the Competitions or any related service (together, "In-Platform Tokens"), are non-monetary, non-cash, in-platform items made available by the Promoter at its discretion.
(b) In-Platform Tokens have no monetary value, are not legal tender, are not money, are not electronic money, are not stored value, are not a financial product or financial instrument, and cannot be exchanged, redeemed, converted or cashed out for money or money’s worth.
(c) In-Platform Tokens are personal to the Entrant, cannot be transferred, sold, gifted, assigned, pooled or otherwise dealt with between Entrants or to any third party, and cannot be used outside the Website or any other Promoter platform.
(d) In-Platform Tokens do not constitute consideration, payment, a stake or a wager for the purposes of the Gambling Act 2005 or any applicable gambling, gaming or lottery legislation. The Entrant does not pay for In-Platform Tokens. No In-Platform Token confers any right to participate in any Competition; participation in Competitions is governed by clauses 3 and 14.
(e) All In-Platform Tokens held by an Entrant at the time of closure, deletion, suspension, termination or cancellation of the Entrant’s account (whether by the Entrant or by the Promoter, and for any reason) are immediately and automatically forfeited, and no compensation, refund, cash-out or alternative of any kind is payable by the Promoter in respect of them.
(f) The Promoter may at any time, and at its sole discretion, add, modify, vary, reset, suspend or discontinue any In-Platform Token, including how it is earned, accumulated, displayed, redeemed, used or expires. In-Platform Tokens are subject to expiry periods and usage limits notified by the Promoter from time to time, and expire and are forfeited on the notified expiry date.
(g) In-Platform Tokens are not refundable. Any amounts paid by the Entrant to the Promoter are paid in respect of participation in the Competitions under clause 5, and not in respect of any In-Platform Token. The acquisition, accumulation or holding of In-Platform Tokens does not create any debt, claim or chose in action against the Promoter, save as expressly set out in these Terms and Conditions.
8.7 Database Registration: Upon Entry into any Competition, Entrants shall be automatically registered within the Promoter’s database. This registration facilitates communication regarding the status of the Competition and informs Entrants of upcoming Promotions and Competitions initiated by the Promoter.
8.8 Extension of Competition Timeline: Competitions may be subject to an extension, not to exceed seven (7) days on any single occasion, with a maximum of four (4) such extensions in total. Should a Competition not reach full participation following the fourth extension, the Prize to be awarded shall be adjusted to a cash sum equivalent to seventy percent (70%) of the total funds collected from Entries for that specific Competition. Only those who have entered the Competition will be included in the draw for this cash Prize.
9. Winner’s Details
9.1 Winner Identification and Prize Receipt: Upon the award of a Prize, the recipient designated as the Prize Winner shall be mandated to furnish satisfactory proof of identity to facilitate Prize distribution. The Promoter reserves the right to require such proof as a condition precedent to the transfer of the Prize. Non-compliance with this requirement, or the provision of identification deemed unsatisfactory at the discretion of the Promoter, shall constitute grounds for disqualification. Consequently, the Prize is considered as voluntarily forfeited by the Winner, all rights to the Prize shall revert to the Promoter, retaining full possession and ownership of the Prize.
9.2 Acceptance of Terms and Promotional Participation: By accepting the Prize, the Winner expressly agrees to participate in reasonable promotional activities as requested by the Promoter. This includes but is not limited to the participation in photo, video sessions and the creation of promotional videos. The resultant images, recordings, and any reproductions or adaptations thereof may be utilized by the Promoter for marketing, public relations, and promotional purposes directly associated with Competitions, the Promoter’s brand and activities, across any media globally and in perpetuity. This agreement to participate in promotional activities is an integral part of the acceptance of the Prize. Failure of the Winner to adhere to this term will be interpreted as a voluntary forfeiture of the Prize, upon which all entitlements to the Prize will revert to the Promoter. Consequently, the Promoter will retain all rights to possess and dispose of the Prize as deemed appropriate.
9.3 Consent to Use of Promotional Material: Upon acceptance of the Prize, the Winner shall irrevocably grant permission to the Promoter to use, reproduce, modify, publish, create derivative works from, and display the photographs, video recordings, and any other promotional material captured in relation to the Competition, in any media known now or developed in the future, for marketing, advertising, and promotional purposes associated with the Promoter's activities, without further compensation or right of review. The Winner explicitly relinquishes any claim to copyright or other rights in any promotional material or derivative works thereof. Such waiver includes, without limitation, any claims for infringement of any privacy, publicity, or intellectual property rights in connection with such use.
9.4 Verification of Winner's Eligibility: Upon the selection of an Entrant as the Winner, the Promoter shall commence a verification process to ascertain the Entrant's conformity to the established terms and conditions, as well as their qualification to be awarded the Prize. This essential verification process shall encompass, inter alia, the corroboration of the veracity of information submitted by the Entrant, authentication of the legitimacy of the Entry, and an audit to ensure there has been no contravention of the Competition's regulations. The Winner is obligated to engage cooperatively with the Promoter and to furnish, in a timely manner, any documentation or information the Promoter deems necessary to validate the Entrant's eligibility. The Prize shall be conferred upon the Entrant only subsequent to the Promoter's satisfaction with the successful completion of the verification process. Should the Winner fail, neglect, or otherwise demonstrate an inability to satisfactorily participate in the verification process, such failure shall be deemed as an implicit forfeiture of any claims to the Prize. In consequence of such forfeiture, all rights to the Prize shall revert to the Promoter, retaining full possession and ownership of the Prize.
10. Competition Prizes
10.1 Definition of "Prize" Within these terms and conditions, Prize denotes the award that is presented to the Winner of a Competition. The Prize is detailed explicitly in the promotional material related to the specific Competition and may encompass, without limitation, items such as products, services, experiences, travel opportunities, monetary awards, vouchers, or other forms of reward as decided by the Promoter. Prizes are non-exchangeable, non-transferable, and cannot be redeemed for cash or other alternatives unless specified by the Promoter.
10.2 Prize Delivery and Winner Responsibilities: The Promoter will cover the cost of Prize delivery for Winners located within Ireland or the UK. Winners requiring delivery to locations outside of these regions may incur delivery charges, which the Promoter reserves the right to impose. Such potential charges will be disclosed and must be accepted by the Winner prior to the dispatch of the Prize.
10.3 Following the completion of the verification process, as described in clause 8.4, the Promoter will coordinate with the confirmed Winner to organize the delivery of the Prize. The Promoter will consult with the Winner to establish a suitable delivery schedule and method, taking into account the logistical demands of the Prize and the geographical location of the Winner. The Promoter commits to managing all elements of the Prize delivery process diligently and with due care, with the objective of completing delivery in a reasonable period after the verification process has concluded.
10.4 Winner's Incidental Expenses and Compliance: Winners are responsible for any and all ancillary costs that may be incurred in relation to the receipt or use of the Prize. The Promoter is absolved of any responsibility for such expenses. Furthermore, Winners must comply with any conditions or terms imposed by the Prize provider, manufacturer, or supplier, including but not limited to adherence to warranty policies and service agreements.
10.5 Prize Acceptance Conditions: Prizes must be accepted as awarded and cannot be transferred, exchanged, or redeemed for cash or other alternatives. Winners agree to abide by all terms associated with the Prize as stipulated by the Promoter, the Prize provider, manufacturer, or supplier.
10.6 Holiday Prize Arrangements: In the case of Prizes that include a holiday or travel component, the Winner is responsible for organizing and confirming any desired alterations to the travel dates or other details of the Prize. The Winner must handle and confirm all such arrangements independently and will be solely responsible for all additional costs associated with these changes. The Promoter is not obligated to assist in these modifications but may, at its discretion, provide the Winner with the necessary booking information to facilitate such changes. Any adjustments are subject to the terms and conditions of the travel provider and must not result in any additional liability or cost to the Promoter.
11. Storage
The Promoter offers complimentary storage of the Prize for a duration of thirty (30) calendar days subsequent to the Winner of a Competition being selected. Upon the lapse of this period, the Prize shall be dispatched to a delivery address as specified by the Winner. It is incumbent upon the Winner to furnish the Promoter with a valid and accurate address for this purpose. Should the Winner fail, neglect to provide a deliverable address within the aforementioned timeframe, or if the provided address is deemed invalid or undeliverable, such failure shall be deemed as an implicit forfeiture of any claims to the Prize. In consequence of such forfeiture, all rights to the Prize shall revert to the Promoter, retaining full possession and ownership of the Prize.
12. Limits of Liability
The Promoter expressly disclaims all warranties, express or implied, to the extent permitted by law, regarding the quality, suitability, or fitness for a particular purpose of any goods or services provided as Prizes. The Promoter's liability for any claims arising out of or in connection with the Competition or the Prize is strictly limited to liability for death or personal injury caused by its negligence or wilful misconduct. Beyond such instances, the Promoter, including its officers, directors, employees, or agents, shall not be liable for any indirect, special, incidental, consequential, or economic damages, or any other losses incurred or suffered by the Winner or by any third parties in relation to the goods or services supplied as Prizes. This limitation of liability applies to all aspects of the Competition, including but not limited to, the Entry process, Prize allocation, and post-Competition engagement, and remains in force notwithstanding the termination or expiration of the terms and conditions.
12.1 Nothing in these terms and conditions shall limit or exclude the Promoter's liability for:
(a) death or personal injury caused by its negligence or wilful misconduct;
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982;
(d) any matter in respect of which it would be unlawful to exclude or restrict liability.
12.2 Subject to clause 11.1, if the Winner is acting as a consumer, the Promoter makes no representations or warranties regarding the quality of any Prize, except those which cannot be excluded under the Consumer Rights Act 2015.
12.3 Subject to clause 11.1 and applicable consumer protection laws, the Promoter's total liability to any participant or Winner shall not exceed:
(a) in respect of any Prize, the retail value of that Prize; and
(b) in respect of any other claim in aggregate.
12.4 Subject to clause 11.1 and applicable consumer protection laws, the Promoter shall not be liable for:
(a) any indirect or consequential losses which happen as a side effect of the main loss or damage;
(b) any loss arising from circumstances outside its reasonable control;
(c) any business losses, including loss of profits, revenue, contracts, anticipated savings, or damage to goodwill.
12.5 This clause 11 shall survive termination of the Competition but only for claims arising before such termination.
12.6 The Winner acknowledges that the Prizes are provided 'as is' and the Promoter makes no warranty or representation regarding their quality beyond those required by law.
13. Refund Policy
13.1 The Promoter operates under a strict no-refund policy. Participation in any Competition constitutes an Entrant's full and irrevocable acceptance of these terms and conditions, which includes the acknowledgment and agreement that once an Entry is submitted, the Entrant is not entitled to a refund for any Entry fee or associated costs, except as may be required by applicable law. Any exceptions to this policy are at the sole discretion of the Promoter and will only be considered under extraordinary circumstances as determined by the Promoter in accordance with statutory rights of the Entrant.
13.2 Statutory Consumer Rights Preserved. Clause 13.1 is subject to, and does not exclude, restrict or modify, any right that an Entrant who is a consumer has under: (a) the Consumer Rights Act 2015 and any other consumer legislation applicable in England, Wales and Scotland; (b) consumer legislation applicable in Northern Ireland, including the Consumer Protection from Unfair Trading Regulations 2008 and related legislation; (c) to the extent (notwithstanding clause 4.2) any such Entrant is resident in the Republic of Ireland, the Consumer Rights Act 2022 and the Sale of Goods and Supply of Services Act 1980 (as amended); and (d) any other applicable mandatory consumer law, in each case to the extent such rights cannot lawfully be excluded, restricted or modified by contract.
13.3 Major failure. Where there is a major failure of the Competition service (including non-delivery of a Competition for which the Entrant has paid, or a failure that makes the Competition substantially unusable), the Entrant is entitled to cancel the Entry and receive a refund of the Entry fee or such other remedy as is required by applicable consumer law. A failure is "major" if it is a failure that, if the Entrant had known about it, they would not have entered the Competition, or a failure which cannot be remedied within a reasonable time.
13.4 Minor failure. Where any failure is minor, the Promoter will rectify the failure within a reasonable time. If the Promoter fails to do so, the Entrant may cancel the Entry and obtain a refund of the unused portion or seek such other remedy as is required by applicable consumer law.
13.5 Cancellation period. Where an Entrant has a statutory right of cancellation under distance-selling or consumer-rights legislation (including, in the United Kingdom, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and, in the Republic of Ireland, the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013), that right is preserved. By entering a Competition which is scheduled to be drawn before the expiry of the applicable statutory cancellation period, the Entrant expressly requests that the supply of the service begin before the period expires and acknowledges that, once the Competition has been drawn, the statutory cancellation right no longer applies to that Entry to the extent permitted by law.
13.6 In-Platform Tokens. For the avoidance of doubt, In-Platform Tokens (as defined in clause 8.6) are not refundable. No part of an Entry fee is paid in consideration for any In-Platform Token.
14. Electronic Communications and System Integrity
14.1 Disruption of Service: The Promoter accepts no liability for any failures in transmission, loss, delay, or corruption of any data or communication in connection with the use of any of its services including, without limitation, electronic communications sent through computers, telephones, cables, networks, or internet protocols. This includes responsibility formal functions of any hardware or software, accessibility issues, service provider failures, internet disruptions, unauthorized interventions, or traffic congestion.
14.2 Awarding of Prizes: While the Promoter endeavours to ensure that all Prizes are awarded correctly to the rightful Entrants, it acknowledges that technical or human errors may occur. In such cases where the Prize has been awarded erroneously due to system failure or oversight, the Promoter reserves the right to rectify the error by revoking the incorrectly awarded Prize and reassigning it to the rightful Entrant, at its discretion and without admitting any liability for the initial mistake.
14.3 Competition Closure and Extensions: In circumstances where the Promoter deems it necessary to close a Competition earlier than anticipated, the selection of a Winner will be conducted from amongst all eligible and valid Entries submitted prior to the closure. The Promoter reserves the right to conclude a Competition without designating a Winner, should it find justifiable reason to do so. Under such circumstances, all Entrants will receive a Credit, allowing them the opportunity to participate in future Competitions. Additionally, the Promoter retains the right to extend the closing date of any Competition at its sole discretion.
14.4 Limitation of Liability for Incorrect Awards: The Promoter shall not be held accountable for any consequential, indirect, or special damages arising from the erroneous award of a Prize, including any economic loss. No Entrant or third party shall be entitled to any form of compensation or redress for such errors beyond the correction of the Prize award where applicable.
14.5 System Performance: The Promoter commits to maintaining the functional integrity of its software and Websites, ensuring accurate performance across contemporary internet, tablet, and mobile browser technologies. Only Entries that are fully recorded in the Promoter's systems will be considered valid. An Entry will be considered "fully recorded" when:
(a) all mandatory fields are completed;
(b) the Entry is received and stored in the Promoter's database; and
(c) the participant receives a confirmation message or email.
The Promoter is not responsible for any discrepancies arising from software malfunctions or other technical anomalies. While the Promoter will use reasonable endeavours to maintain system performance, it cannot guarantee uninterrupted access. The Promoter's liability for technical issues shall be limited to:
(a) extending entry deadlines where significant disruption has occurred;
(b) accepting alternative evidence of attempted entry where system failures have been confirmed;
In the event of technical difficulties:
(a) the Promoter will take reasonable steps to resolve issues within 48 hours;
(b) if technical issues persist for more than 72 hours, the Promoter will provide an alternative entry method;
(c) entries affected by technical issues will be fairly reviewed and included where there is clear evidence of attempted submission.
15. Amendments to Terms and Conditions
15.1 Updates and Notice: The Promoter reserves the right to amend these terms and conditions at its discretion and without prior notice. Any and all changes will be reflected in the latest version of the terms and conditions, which will be made available on the Website. The effective date of the current terms and conditions will be noted therein. Entrants are advised to review the terms and conditions on a regular basis to remain informed of any changes.
15.2 Acceptance of Revised Terms: Your continued access to and use of the Website and participation in Competitions following the posting of any changes to these terms and conditions constitutes unconditional acceptance of those changes. If you do not agree to the changes, you must cease using the Website and participating in Competitions.
15.3 Modifications to Service Offerings: The Promoter may, from time to time, modify or discontinue, temporarily or permanently, the Website or any services or Competitions provided therein, with or without notice, to improve our services, cater to our users’ preferences, or for other business reasons. Such changes will be made with the aim of enhancing user experience and service provision.
15.4 Feedback and Adaptation: The Promoter values the feedback and input of its users and may adapt its service offerings, including the Website and Competitions, to better meet the needs of its users as reflected in their feedback.
16. Entry by Post
16.1 Method of Submission: Individuals may enter the Competition without incurring a fee by submitting their Entry via post. Such postal Entries must include the Entrant's full name, residential address, date of birth, contact telephone number, email address, the specific Competition they wish to enter, and the answer to the Competition question.
16.2 Address for Submission: Entries should be addressed to Ooosch Giveaways Limited, Suite 4000-4025, 6 Margaret Street, Newry, Co Down, BT34 1DF, United Kingdom. It is imperative that Entrants clearly indicate the specific Competition they are entering.
16.3 Responsibility for Postal Entries: The Promoter accepts no responsibility for postal Entries that are not deemed fully complete, are lost, or are subject to delays for any reason, including but not limited to postal delays, equipment failure, or technical malfunctions of any nature.
16.4 Entry Receipt and Disqualification: Postal Entries must be received by the Promoter no later than the designated closing time on the specified closing date of the Competition. Entries received beyond this point, or Entries that are incomplete or illegible, will not be considered and are subject to disqualification.
16.5 Entry Validation: The Promoter is not required to confirm receipt of Entries or the accuracy of Entry details, including the correctness of answers. The onus is on the Entrant to ensure timely and correct submission.
16.6 Inclusion in the Competition: All valid free Entries will be treated with the same fairness as paid Entries and will be included in the Live Draws.
16.7 Terms and Conditions Compliance: Free Entries are subject to the same terms and conditions governing paid Entries, and Entrants submitting a free Entry agree to be bound by these terms and conditions.
17. Data Protection and Personal Data
17.1 The Promoter processes personal data of Website Users that create an account, Competition Entrants and Winners. This may include, where you have provided the relevant consent or where permitted by law, the use of your personal data to send you marketing communications by email and/or SMS. Details of how we use your data for marketing, and how you can manage your preferences or withdraw consent, are set out in our Privacy Policy.
The personal data processing is processed in accordance with the Promoter’s Privacy Policy. The Privacy Policy can be read by following the link provided here.